How Can We Help?
Amenities
- What amenities are there?
- Can I have a fire?
- Can I use a generator?
- Is there WiFi or phone service?
- Is there a bar onsite?
- Is there food available onsite?
- Is there water available onsite?
- Do you have laundry/washing facilities?
- Is there a black/grey water dump point onsite?
- What do I do with my rubbish?
- What is in the shared kitchen at Shearer's Quarters?
- Is there a Gift Shop for souvenirs or merchandise?
- What should I know about the Private Bathing Experience?
- What should I know about the Hot Artesian Baths?
- What do I do in an emergency?
- What is the accommodation layout of the Shearer's Quarters and Merino Cabin?
Bookings/Payments
- How can I check availability and make a booking?
- What are your camping fees?
- When is the best time of the year to book? When is your peak and off-peak season?
- How far in advance do I need to book?
- How and when do I need to pay for my booking?
- How can I cancel or make changes to my booking?
- What is your cancellation/refund policy?
- What time is check-in/out?
- Do I need to book the Hot Artesian Baths?
- Can we stay at the Private Bathing Experience overnight?
- Can I come for a day trip?
- Are camp spots allocated or can I choose on arrival?
- How can I purchase a Gift Card?
Property
- Where is Charlotte Plains located?
- What are the property roads like? Can I bring a 2WD?
- What happens if there's been recent rain or bad weather forecasted? How do I check road updates?
- Can I bring my dog?
- What can you see and do at Charlotte Plains?
- Are there any upcoming events?
- Can I host an event at Charlotte Plains?
- What local attractions are nearby?
- Can I explore the property or have a guided tour?
- Are there prickles?
- What should I know about flies and snakes?
- Are dirt bikes or quad bikes permitted?
- Can I ride my bicycle, scooter, or skateboard?
- Do you allow drones?
- What should I bring to Charlotte Plains?
- Are there any job opportunities available?